Your phones, security and cloud, handled by people you can actually call.
Tektel is an IT and communications team from Kentucky that helps businesses anywhere run on systems that work. Plain English, no runaround.
Advisor first, vendor second
Tektel started in Elizabethtown, Kentucky, and the hometown way of doing business came with us. We learn your people, your equipment and your problems. Then we tell you what we would do if it were our company.
Kentucky is where we are from, not where we stop. Almost everything we offer can be delivered remotely, so we work with businesses across the country. Our team brings over 30 years of experience to every project, and when you call, a real person handles your issue.
What we help you run
Cloud Voice
Business phones that work from the office, home or a cell phone, built on 3CX. Learn more about Cloud Voice
Cybersecurity
Endpoint protection, email security and sign-in protection, so one bad click does not become a bad week. Learn more about Cybersecurity
Microsoft 365
Licensing, migration, setup and day-to-day administration for email, Teams and files. Learn more about Microsoft 365
Cloud
Servers and desktops in Azure, so your team can work securely from wherever they are. Learn more about Cloud
Backup and Disaster Recovery
Offsite backups and a written recovery plan. Learn more about Backup and Disaster Recovery
IT Support
Managed IT and a help desk that answers, plus the hardware set up the way you need it. Learn more about IT Support
Add AI to the systems you already run
You do not need a new platform to start using AI. We begin with the phone: the 3CX AI receptionist can answer calls and send people to the right place. We also help you start capturing call recordings, transcripts and analytics, the data AI needs. What is available depends on your 3CX edition and plan. From there we can look at other ways AI fits the tools you already own. See how we approach AI
What working with us looks like
It starts with a call, not a proposal. We ask what you run today and what is bothering you. Next we review your phones, computers, email and backups, then write a short plan in plain English with the order we would tackle things. After you approve it, we handle the setup, mostly remotely, and tell you what to expect at each step. Once you are running, you call one number and a real person who knows your setup handles your issue. We revisit the plan as your business changes.
Tektel is very prompt in delivering excellent service and solutions that fit our needs.
Brian K. KerrPresident, Kerr Workplace Solutions
They are very professional and always attentive to our needs.
Judy PhelpsAdministration Manager, Cytech Products
Thank you, Tektel, for always being there when we need you!
Tony MalitoOwner, Budget Car Sales
From the Tektel blog
Practical notes on phones, security and cloud, in plain English. Read the blog
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- Marketing Business Complexities Requires Expertise
To be competitive as a entrepreneur, you must be efficient. Over the past 5-10 years, digital marketing has become increasingly complex. One …Read more about Marketing Business Complexities Requires Expertise
- PC Monitoring Remote Management
Why Consider Remote Monitoring & Management For Your IT Systems? If your company hasn’t subscribed to a PC monitoring remote management service …
Let’s talk about what you run today
Call (270) 360-1258 or send us a note, and we will start with a conversation, not a sales pitch. Talk to a person